Introduction

As a State agency, Maryland Office of the Public Defender (MOPD) is an affirmative action and equal opportunity employer. MOPD is committed to the full inclusion of all qualified individuals without regard to race, color, religion, sex, physical or mental disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. All applicants must be able to communicate with clients and visitors and possess the ability to complete tasks in a fast-paced work environment. Applicants must be able to work in various positions, and travel to various courtrooms and office environments throughout the State. MOPD is further committed to providing equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs and activities by modifying or adjusting the job application process or the job or work environment to make reasonable accommodations to the known applicant or employee to enable the applicant or employee be considered for the position they desire; to perform the essential functions of the position in question; or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation imposes an undue hardship. Applicants must be able to operate a computer and other office equipment. Applicants must have access to a motor vehicle or be able to navigate public transportation. If a reasonable accommodation is needed, please contact Tawanda Jackson, Human Resources Supervisor, 410-767-8503, tawandal.jackson@maryland.gov. The Office of the Public Defender is seeking well organized, customer service and detail oriented applicants with good time management and problem solving skills proficient in Microsoft Office to fill a full time Administrative Officer I Supervisor (Office Manager) position in its Juvenile Division office in Baltimore City. The Administrative Officer I Supervisor is responsible for the management, supervision and coordination of support staff operations for our Juvenile Division office in Baltimore City. Travel between offices will may be required.

GRADE

13

LOCATION OF POSITION

300 N. Gay Street, Baltimore, Maryland, 21202

Main Purpose of Job

Administrative Officer I Supervisor is administrative work requiring regular use of independent judgment and analysis in applying and interpreting complex administrative plans or policies. Employees in this classification are assigned administrative responsibilities involving the analysis of operational programs or procedures with recommendations for improvements. Employees in this classification supervise professional and/or support staff.

POSITION DUTIES

The Administrative Officer I Supervisor is responsible for the supervision and coordination of all office workload, attorney and support staff interactions, and oversees the effective operation within the office to service our clients. The Baltimore City Juvenile Division has over 19 staff requiring effective and efficient flow of work within the office, effective planning, scheduling and management of all work location tasks. The Administrative Officer I Supervisor serves on the office Leadership Team, collaborating on strategy, long term planning, and new initiatives. Along with the Managing Attorney, the Administrative Officer I Supervisor represents the office in dealing with the OPD Administration on staff issues, as well as managing the office relationships with contract attorneys and outside organizations affecting the administration of the office. The Administrative Officer I Supervisor serves as primary problem solver for daily issues that office staff cannot handle, such as unusual non-legal client questions, logistic problems and staff issues.

Minimum Qualifications

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: One year of administrative staff or professional work.

Notes

Candidates may substitute 30 college credit hours from an accredited college or university for the required experience.
Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required experience.

Desired Or Preferred Qualifications

Experience planning and directing activities or managing the daily operations of an organizational unit or program. *Experience working with a disadvantaged client base.
Proficiency in Microsoft Office Suite and Google applications.
Ability to track and analyze data.
Supervisory experience.
Experience working in a law office or court system, working with detained or incarcerated persons, attorneys and law enforcement or courtroom personnel.
Excellent oral and written communication skills, and strong attention to detail.
Strong organizational, multi-tasking and problem-solving skills.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SELECTION PROCESS

Applicants who meet the minimum qualifications will be admitted to the examination for this classification. Successful candidates will be ranked as BEST QUALIFIED, BETTER QUALIFIED, OR QUALIFIED and placed on the employment (eligible) list for at least one year.

EXAMINATION PROCESS

The examination will consist of a rating of your education, training and experience related to the requirements of the position. You may be required to complete a qualifications supplement, or the rating may be based on your application. Therefore, it is important that you provide complete and accurate information on your application. Report all experience and education that is related to this position.

BARGAINING UNIT STATUS

SKILLED SERVICE BARGAINING UNIT: S OVERTIME ELIGIBLE

Benefits

STATE OF MARYLAND BENEFITS

FURTHER INSTRUCTIONS

Online Applications Preferred. Please fax all paper applications and questionnaires to (410) 333-2260. Inquiries regarding applications and submitting paper applications can be directed to: Office of the Public Defender, Human Resources Division, 6 Saint Paul Street, Suite 1304, Baltimore, MD 21202; or by calling (410) 767-8500, toll free: 877-430-5187; TTY users call Maryland Relay Service 800-735-2258. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

A paper copy of the MD State application form and questionnaire can be downloaded from the link below. As an Equal Opportunity Employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

State of Maryland

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ADMINISTRATIVE OFFICER I SUPERVISOR Juvenile