Job Category: Loan Servicing

Requisition Number: DATAE001901

Posted: January 8, 2025

Full-Time

Jacksonville, FL 32224, USA

Job Details

Description

Triad Financial Services is a dynamic and innovative company dedicated to being the leading provider of financial services and solutions, serving clients worldwide. We are seeking a highly motivated and skilled Data Entry Associate to join our growing team. Work hours will be M-F, 9am-6pm EST, and includes bonus potential up to $500.00/month.

Essential Functions

Communicate with parties to the transaction to update them on loan status
Process applications in accordance with all client and regulatory requirements
Evaluate credit worthiness by processing loan applications and documentation.
Assign work to other Indexing Associates and Data Entry Associates as needed
Operate in accordance with all laws and regulations to meet lending compliance guidelines
Fully cross-trained with Originations Indexing Department to assist with assignments when volume requires assistance
Handle overflow call volume from Originations Customer Care Department
Achieve company performance goals.
Consistently represent the company in a positive and professional manner.
Business writing experience
Ensure credit denials are processed and sent in a timely manor
Provide consistent updated to management team regarding assignment statuses
Assorted other duties as requested by management

Minimum Qualifications

Experience: 1-2 years' customer service in the finance/mortgage industry
In-depth knowledge of loan origination processes and procedures
Skills: Encompass (preferred), MS Office: Excel, Word, Outlook, Able to navigate across network, Windows PC proficient
Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
Must be responsible and reliable
High school diploma or GED required

Benefits

Competitive salary
Health, dental, and vision insurance
Retirement savings plan
Paid time off and holidays
Opportunities for professional development and advancement
Friendly and collaborative work environment

If you are a reliable and detail-oriented individual looking to contribute to a dynamic team, we encourage you to apply for this position.

Salary: $23.00 to $24.00

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