People Operations Generalist MISSION
The People Operations Generalist is responsible for assisting the People Team with managing, organizing, and implementing HR programs in support of business goals. There will be a strong emphasis on proactive problem resolution and interdepartmental communications.
OUTCOMES
- Able to support the People Team through record maintenance, payroll/benefit/personnel updates, and new hire recruitment and processing with a sense of urgency, while developing, implementing, and maintaining HR programs with enthusiasm.
- Develop and oversee new hire orientation, onboarding efforts, HRIS systems, benefits, and various HR programs, while building strong relationships with employees and leaders.
- Able to navigate and make independent decisions, even when based on contradictory or incomplete information, by actively seeking input from pertinent sources to effectively initiate and complete various projects
- Serve as a liaison between the People Team, business leaders, administrative staff, and payroll, while navigating through various organizational issues to effectively analyze and communicate progress, trends, and recommendations as needed.
- Assist and guide departmental leaders with conflict resolution to include employee relations, coaching, and performance management.
- In a fast paced environment, takes on and learns unfamiliar tasks, seeks new approaches to challenges, and remains flexible and adaptable to shifting demands. COMPETENCIES
Job Related Competencies
- Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Manages Ambiguity: Operating efficiently, even when things are not certain, or the way forward is not clear.
- Manages Complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
- Manages Conflict: Handling conflict situations effectively, with a minimum of noise.
- Situational Adaptability: Adapting demeanor and approach in real time to match the shifting demands of different situations.
Qualifications
Basic Qualifications:
Education
- Bachelor’s Degree from an accredited college or university
Previous, Job Relevant Work Experience
- 2-3 years of experience in HR or similar field/setting
- 1-2 years of experience with HRIS systems
Preferred Qualifications
Previous, Job Relevant Work Experience:
- 3+ years of experience in HR or similar field/setting
- Working knowledge of ADP system
Credentials/Licensures
- Current Certification in PHR/SHRM