Patent Docket Specialist

Binding Minds Inc. (Certified Disability Owned Business Enterprise) • Full-time • Remote (New York, United States, US) • $95k - $104k / year • 4w ago

ABOUT THE ROLE

Consistently promote and model the Firm's Client Service Principles in teamwork, work product, and personal interaction.
Ensure exemplary client service to all internal and external clients; proactively promote client service throughout department and among teams; respond to peer requests with recognition that request serves a client or Firm need.
Docket incoming US Patent Trademark Office and foreign filing mail into docketing database; double checking for accuracy. Write effective notes into the database to ensure shared knowledge and historical reference. Routinely apply judgment to ensure that risk management is safeguarded, and docket data is complete and reliable.
Manage all forms of correspondence is accurately entered into the database and record keeping system. Investigate perceived discrepancies and inconsistencies in due dates and dockets; analyze and review mail where response dates are not apparent or where contingencies may exist; report issues and findings to appropriate attorneys and staff.
Act as resource to attorneys and staff, providing docketing guidance and expertise. Regularly and effectively communicate docket standards, protocols, and procedures to ensure understanding and compliance within department.
Review outgoing filings; de-docket relevant dates in docketing database; forecast and enter next action.
Ensure that any discrepancies in docket dates and responses are appropriately resolved and corrected.
Review relevant documents, such as letters, faxes, email, etc., relating to foreign filing responses and de-docket as appropriate; follow though with foreign filing specialists and department members as necessary.
Generate regular docket reports and distribute to department members.
Review and follow through on updates to docket report as identified by department members, input updates into docketing database.
Prepare ad hoc docket reports for department members and clients, customizing as appropriate. Collaborate closely with department members to ensure that client reports are formatted and prepared to meet client needs.

ABOUT YOU